About us :: Competences :: IT Service Management

IT Service Management

ITIL (IT Infrastructure Library) is the de-facto standard for professional IT Service Management. Advanced service quality and improved cost efficiency is its main focus.

Well founded know how and multiple years of project experience make us to your competent partner:

ITIL Foundation and ITIL Service Manager (EXIN) certified consultants
Wide experience and success in
- Training/coaching of IT Service Management processes
- Conception, design, implementation and continuous improvement of processes in all areas of Service Management
- Conception, description and rollout of operations/service-oriented requirements for software implementation
- Performance tuning of applications regarding run times and usage of resources

We support you to embed service quality during the entire life cycle of software development.

You improve the service quality of your complex and heterogeneous applications and reduce your operating costs significantly.